CRM Mobile 360 is an Android application designed to provide automotive professionals with various customer relationship management tools. There is an opportunity to manage leads, contacts, and activities directly from the sales floor.
Leads and contacts
The app offers a lead management system. Sales professionals can create and receive new leads from various sources, including walk-ins, phone calls, and web inquiries. It is possible to simplify the process of capturing contact information by scanning driver’s licenses.
In addition, this utility helps obtain trade-in information by scanning vehicle identification numbers or VINs. Thus, sales professionals may quickly gather essential details about cars.
Tasks and notifications
A task and meeting management system is provided. Users can view and organize their daily calendar, ensuring that all assignments and appointments are in control. CRM Mobile 360 automatically logs calls, SMS, emails, and notes initiated from the app. All customer interactions are recorded to keep a history of communications.
There are real-time notifications and alerts for important events, such as lead reassignment or customer communications. Reporting options allow users to generate and review detailed reports on lead activity, sales performance, and other key metrics.
Features
- allows to create and receive new leads from various sources;
- obtains trade-in information by scanning VINs;
- it is possible to capture contacts, as well as plan tasks and meetings, similar to Buildertrend;
- the app is free to download and use;
- compatible with current Android versions.
