Aircall is an Android application that offers a cloud-based phone system to modern businesses. You can easily make, receive, and manage calls, just like with OnSIP.
Functionality
The app allows you to set up a new phone line within minutes. You can obtain local numbers from over 50 countries. It is also possible to handle large call volumes with features such as conversation recording, voicemail, and interactive voice response. Additionally, the platform has built-in analytics into call durations, wait times, and overall performance.
One of Aircall’s standout functionalities is its ability to integrate with various third-party software tools. These include CRM systems like Salesforce and HubSpot as well as customer support platforms like Zendesk.
Workflow
Aircall provides a range of customization options. You can set up custom workflows, design your own IVR menus, and create specific call routing rules. As businesses grow, the service can easily scale with them, accommodating an increasing number of users and call volumes.
Moreover, the utility is designed with team collaboration in mind. There are features like shared inboxes, commenting, and call assignments.
Features
- is a comprehensive cloud-based VoIP platform;
- you can record and analyze phone calls;
- it is possible to create custom workflows;
- integrates with a wide range of business tools;
- app is free to download and use;
- compatible with current Android versions.
