CloudTalk is an Android application that offers a cloud-based solution for business communication. With its help, you can manage your calls and improve customer service.
Business solution
CloudTalk is a cloud-based call center that provides businesses with a complex communication solution. It offers such features as call routing, recording, and tagging to streamline as well as enhance your customer service. There are also integrations with other business tools available, such as CRM and helpdesk software.
One of the standout features of CloudTalk is its flexibility. It allows companies to manage either high or low volumes of calls and to adjust as needed. The platform also includes advanced filtering options, history tracking, and call center analytics. Thus, helping businesses measure customer communication and improve their overall quality of service.
Additional options
With CloudTalk, you can make and receive calls as well as send SMS and WhatsApp inbound messages. The application also offers advanced features, such as emotion rating, contact tags, and call notes, to increase the whole team’s productivity. Just like at CrazyCall, there are international numbers from 160 countries available.
Features
- is a cloud-based call center for businesses;
- you can record and tag your conversations;
- there are analytics and numerous extra tools;
- app is free to download and use;
- compatible with current Android versions.
