Digital Diaries is an application for Android developed by a global provider of market research and customer experience. Users can interact with each other, manage their profile settings and participate in community discussions.
Customer insights
This is an official utility available only to users of the Forsta HX. Companies can interact with their customers, learn their preferences as well as to study reviews related to their products and services. Some surveys and questions are similar to the ones in ClixSense, however, here users do not receive money for answering them.
There is an option to manage profiles and view both open-ended and closed-ended questions. Users can select topics or activities from their list and participate in surveys. It is possible to check a certain product’s reviews, see what other customers think of its brand and so on. Overall, this might be helpful to learn more about items you buy or sell.
Community
Users can join the community and participate in discussions. It is possible to review and comment on others ‘ responses in the feed. The application allows you to interact with each other and share your opinion on products and services you love.
Features
- companies can study their customers preferences and reviews;
- participants can take surveys and interact with other members of the community;
- possible to open a discussion and have conversations related to a certain topic;
- app is free to use and download;
- compatibility with current Android versions.
