WhatsApp Business is an Android application designed for medium-sized and small businesses to communicate with their customers. This utility easily integrates with social media platforms such as Facebook and Instagram. Thus companies may reach a wider audience.
Main opportunities
With this messenger, businesses can create a profile with information such as their address, working hours, and website. Customers can view this data when they message the company, which can help establish trust communication.
There is a Quick Replies option. You can save and reuse common messages to answer frequently asked questions. This feature saves time and helps businesses respond to customers more efficiently. It is possible to showcase your products or services in a catalog format. Clients can browse and check out goods directly within the app, which can drive your sales.
Additional options
Moreover, you may set up automated replies to deliver 24/7 support and improve customer experience. It is possible to create away messages to let clients know when you are not available.
In addition, businesses can add multiple users to the same WhatsApp Business account. This allows companies to manage customer inquiries more effectively. There is an option to organize and categorize clients with tags for easy access.
Features
- is a messenger with advanced options designed for medium and small businesses;
- there is an opportunity to communicate with clients;
- quick replies and automatic messages are provided;
- you can create catalogs of your products;
- the app is free to download and use;
- compatible with current Android versions.
