My Spectrum is the Android application from the company of the same name, which provides commercial cable TV, internet, telephone and wireless services. Customers can pay their bills and get fast support from the operators in case of connection problems.
Account management
The utility is designed for customers of the service provider in New York City. It is designed for three functions, namely managing your account, troubleshooting your equipment and paying your bill. My Swisscom works on the same principle for people who live in Switzerland.
My Spectrum sends alerts about service faults registered in your area. You can request to be notified when the problem has been resolved. For individual problems, you can contact the support team. A chat room is available 24 hours a day.
The tools make it easy to pay for services online. You can set up due date notifications to keep you in touch. There is also an automatic payment feature. In this case, the required amount is automatically deducted from your bank account. A history of all payments is kept.
Company offices
My Spectrum has a geotagged map of all stores. You can find a location near you to talk to specialists about the package and to purchase equipment.
Features
- there is information about new service packages that you can subscribe to;
- discounts are available for customers on various services;
- you can set up automatic payments to top up your account;
- it is possible to connect to a round-the-clock support service;
- app is free to download and use;
- compatible with current versions of Android.
